Frequently asked questions

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Do Jersey Cancer Relief receive any funding from the Government of Jersey?

No

Can you visit me at home?

Yes we can visit you at home if you are unable to visit our information centre.

Can you book flights and accommodation for me in the UK?

No unfortunately not. The travel desk at the hospital will be able to do this for you. If we have agreed to fund a flight or accommodation for you, you will need to book this yourself and request a refund from us.

How do I make a referral to you?

Anyone with a cancer diagnosis can self refer but we also take referrals from third parties which include: General Hospital, Jersey Hospice, FNHC and Macmillan Jersey.

How do I self refer to you?

You can self refer by calling us on 618148, emailing: contact@jerseycancerrelief.org or drop into our information centre.

What are your opening hours?

Monday to Friday 9am to 2pm. 

What are your eligibility criteria?

As long as you have been resident in Jersey for 6 months and are over 18 with a cancer diagnosis you are eligible for financial support.  

What financial support am I entitled to?

We treat everyone individually based on your need. We have guidelines we follow that provide clear guidance on what you are eligible for. 

How long will you support me for?

We will support you for as long as you are on active treatment and require a GP letter every 2 years to confirm this. 

How long after I submit my bill to you for payment will I receive my refund?

We aim to have a 2 week turnaround but during busy times it can be up to 4 weeks.

I would like to express my sincere gratitude for all the financial assistance you have given me over the years. It has really helped to give me a better quality of life

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